SMS Messaging Policy

Last Updated: 7/6/2026

1. SMS Program Description

Mesh Masters offers an SMS messaging program to keep our customers informed about their appointments, estimates, and service updates.

2. Types of Messages Sent

When you opt-in to our SMS program, you may receive the following types of messages:

Appointment confirmations
Appointment reminders
Estimate notifications
Service updates (e.g., technician arrival times)
Customer support communications

3. Message Frequency Disclosure

Message frequency varies based on your interactions with us and the number of services you request. You will only receive messages relevant to your active inquiries or appointments.

4. Message and Data Rates Disclosure

Standard message and data rates may apply to all SMS communications depending on your mobile carrier and plan.

5. Opt-Out Instructions

You can cancel the SMS service at any time. Just text "STOP" to our number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

6. Help Instructions

If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at support@wefixwindowscreens.com.

7. Privacy Statement

We take your privacy seriously. Please refer to our main Privacy Policy for comprehensive details on how we handle your data.

8. Data Sharing Statement

Mobile information will not be sold or shared with third parties for promotional or marketing purposes.

9. Contact Information

For any questions regarding this policy, please contact us:

Mesh Masters
Phone: 541-833-7054