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Terms of Service

Last Updated: 7/6/2026

1. Acceptance of Terms

By accessing our website and using our services, you agree to be bound by these Terms of Service.

2. Estimates and Quotes

  • Online quotes are estimates only and are based on the information provided.
  • Final pricing may be adjusted after on-site verification by our technicians.

3. Scheduling Policy

We strive to arrive within the scheduled time window. However, arrival times are estimates and may vary due to traffic, weather, or previous job durations.

4. Appointment Policy

An adult (18 years or older) must be present at the service location during the scheduled appointment unless prior arrangements have been made.

5. Cancellation Policy

  • We request a 24-hour notice for any cancellations or rescheduling when possible.

6. Payment Terms

  • Payment is due in full upon completion of the service unless otherwise agreed upon in writing.
  • We accept major credit cards, cash, and checks.

7. Service Limitations

We reserve the right to refuse service if conditions are deemed unsafe, or if the requested service is outside the scope of our expertise.

8. Property Access Requirements

Customers must ensure clear and safe access to the areas where services are to be performed.

9. Customer Responsibilities

It is the customer's responsibility to secure pets, remove fragile items from the work area, and inform technicians of any pre-existing damage to windows or frames.

10. Warranty Disclaimer

Please refer to our Warranty & Service Guarantee page for detailed information regarding our workmanship and product warranties.

11. Limitation of Liability

Mesh Masters shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

12. Force Majeure

We are not responsible for delays or failures in performance resulting from acts beyond our reasonable control, including natural disasters or severe weather.

13. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Oregon.

14. Contact Information

Mesh Masters
Phone: 541-833-7054
Email: support@wefixwindowscreens.com